Who we are

Data Controller: Kingsley Adams
Email correspondence: info@itechsupport.co.uk

iTech Support respects the privacy of our customers and we are committed to protecting personal data.
The purpose of this notice is to inform our customers as to how we look after personal information.

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

What personal data we collect and why we collect it

While using our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.
Personally identifiable information may include, but is not limited to, your email address, name and phone number.

Data is only collected directly from our customers and includes personal information provided when enquiring about services offered by Will Grove-White whether that be via by post, phone, email or otherwise.

Blog Comments:

When visitors leave a reply on our site, we only collect the data shown in the form, and also the visitor’s IP address and browser user agent string to help spam detection.

Contact forms:

If you fill in your details using any of the forms on our website, we’ll make sure we keep your personal information private and secure, and we will only use it in context with your enquiry.

Cookies:

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
However, this may prevent you from taking full advantage of the website.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies.
These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

We do not store or analyse cookies for any other purpose and do not collect information about you by using this method.

Cookies are small data files placed on your computer (or other device) that allow us to tell when you have visited a particular page, or performed a particular action (such as clicking a particular button) on our website.

Who we share your data with

Will Grove-White will only use personal data when the law allows us to, most commonly as follows:

  • Performance of Contract – this means processing data where it is necessary for the performance of a contract to which you are a party before entering into such a contract.
  • Legitimate Interest – this means the interest of our business in conducting and managing our business to enable us to provide our customers the best service.
  • Comply with a legal or regulatory obligation – this means processing personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

iTech Support does not sell or market any personal information, does not compile lists for marketing purposes and does not trade any private information with other organisations.

We may have to share some personal data with some third-party service providers, such as sub-contractors, in order to carry out services for which we have been appointed. Will Grove-White requires all third parties to respect the security of your data and to treat it in accordance with the law.

Our third-party service providers are permitted to use your personal data only for purposes in accordance with our specific instructions and we do not permit our third-party service providers to use your personal data for their own, or any other, purposes.

Personal data is only retained for as long as necessary to fulfil the purposes for which it was collected, including for purposes of satisfying any legal, accounting or reporting requirements.

Personal data is used only for the purposes for which it was collected. All data is securely stored.

You are entitled to view, amend or delete the personal information that iTech Support holds for you.
If you wish to do this, please email info@itechsupport.co.uk and your request will be dealt with promptly.

Important Note about third-party web site links

Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

When you leave our website, we encourage you to read the privacy notice of every website you visit.

This policy will be reviewed on an annual basis and you should check back from time to time to review any changes. It was last updated on 19th July 2018.